We shipped became I fixed, when it was me. The page sounds smaller and more accurate. I do not know if that helps distribution. It helps me reread it.
SupportLayer
Customer support workspace for bootstrapped founders.
FormRelay
Receive form submissions without running an app server.
LaunchTrail
Organize startup launches and community feedback.
ShipNotes
A weekly build log that customers can actually follow.
How did you get your first 10 paying customers?
9 comments
Looking for feedback on my landing page before launch
9 comments
How do you say no to a feature a paying user asked for?
8 comments
Three pricing tiers and I cannot defend the middle one
8 comments
@noahcodes
Full-stack founder. I care more about boring reliability than another dashboard widget.
Community
A founder forum for questions, feedback, tutorials, and building in public.
We shipped became I fixed, when it was me. The page sounds smaller and more accurate. I do not know if that helps distribution. It helps me reread it.
A few teams asked to open tickets from Slack. Email is slow and it is also a record I can search. I am worried Slack becomes a second place where promises get made in a hurry.
I need the banner. It currently sits on top of the sentence that explains the product. The thing I am measuring is the thing the banner hides. I am looking for a layout that is legal and still lets the page speak.
I like the issues. They are also a second inbox. The hosted product is what pays for the week, and it is getting the leftovers.
If I email them on Thursday I am noise. If I stay silent, they forget the tab. The value really is weekly. I do not want to invent daily use that the job does not have.
Every forum I open is people selling to each other. I want the place my customer already asks for help. I have been guessing from job titles and I am probably guessing wrong.
I offered half off for a weekend. It worked. The following month a few notes asked when the next one was. I would rather have had fewer sales and a calmer price.
I published two articles a month, fixed titles, and added internal links. Search Console shows impressions on a handful of posts. I am trying to decide whether to keep the cadence or go deeper on four pages.
The post reached people. The import broke for a common file. I spent the day in email instead of talking to anyone who was curious. I am rewriting the launch checklist around the unhappy path.
People open it. They do not reply, try the feature, or complain. I am not sure a changelog is a marketing channel or just a polite archive.
I can build at night. I cannot answer a customer at lunch and also be decent at the day job. The product is reaching the point where silence has a cost. I do not have a plan yet, just the collision.
The homepage is pretty and invisible. A single docs page gets the impressions. I am wondering if I should stop expecting the homepage to do a search job.
I posted a column called next. Two customers treated it as a date. I missed the date because a bug took the week. I would like the transparency without the contract I did not mean to sign.
Per person punishes the moment a founder invites a teammate, which is the moment I most want. Per workspace feels like I am leaving money in the account of larger teams.
It shows up in every survey. It is not why someone stays. I feel stubborn when I ship an import fix instead. I also know the survey rewards the answer that is easy to name.