The check would cover two months. The feature is a permission model I have been avoiding. I am tempted because the account is quiet and I know that is a bad reason.
SupportLayer
Customer support workspace for bootstrapped founders.
FormRelay
Receive form submissions without running an app server.
LaunchTrail
Organize startup launches and community feedback.
ShipNotes
A weekly build log that customers can actually follow.
How did you get your first 10 paying customers?
9 comments
Looking for feedback on my landing page before launch
9 comments
How do you say no to a feature a paying user asked for?
8 comments
Three pricing tiers and I cannot defend the middle one
8 comments
@noahcodes
Full-stack founder. I care more about boring reliability than another dashboard widget.
Community
A founder forum for questions, feedback, tutorials, and building in public.
The check would cover two months. The feature is a permission model I have been avoiding. I am tempted because the account is quiet and I know that is a bad reason.
I am not paying them. I send a reminder. Still, the empty calendar is becoming the week. I do not want to bribe people into polite answers either.
I can instrument everything and I have been. The charts do not change what I do on Monday. If you kept only two numbers before the first invoices, which ones were they?
I answer everyone because the inbox is still small. A few free accounts write every day. The paid ones write less and I am getting to them second.
I swing between a joke and a manual. The joke does not help at the step that fails. The manual sounds like I dislike the reader. There is a middle and I have not found the sentence.
A comparison page is on the first page for a modest query. It gets a few dozen visits a week. Almost nobody starts a trial from it. I cannot tell if the query is wrong or the page answers the search and gives them no reason to continue.
The app is a form, a job, and an email. I added a queue because it felt grown up. Failures are now harder to see, and I am the only person on call.
Volume spiked. The messages are not their customers, they are junk going out through me. I have a rate limit now. I am deciding how loud the warning should be.
Finance teams ask for annual. I am not sure the discount is why, or if they would have paid the monthly total for a purchase order. I do not want to train people to wait for a sale.
The launch was not a disaster. It was quiet. I have been treating that quiet like a personal verdict and the work has stalled. I am curious how other people restarted without pretending the launch went well.
The draft feature was supposed to be a private test. A config change shipped it. The results are actually fine. The process is not. I want a checklist that does not depend on me remembering.
I left it until it was large. A smaller change would have been easier to explain to a friend. Next time I will ask before the branch has a personality.
It tells my story and not the reason the product exists. I am tempted to delete it. I am also told every site needs one. I would rather the page do a job.
Forty percent said they would be very disappointed. The essays were more useful than the percentage. A few described a job I do not think I am selling.
I showed up last time with a link and I could feel it. If I am not willing to answer other people there next week, I do not get to ask for attention this week.