Requiring a card made the trial list smaller and the paid rate higher. I am not sure the trade is worth it at this stage, because I still need to watch people get stuck.
SupportLayer
Customer support workspace for bootstrapped founders.
FormRelay
Receive form submissions without running an app server.
LaunchTrail
Organize startup launches and community feedback.
ShipNotes
A weekly build log that customers can actually follow.
How did you get your first 10 paying customers?
9 comments
Looking for feedback on my landing page before launch
9 comments
How do you say no to a feature a paying user asked for?
8 comments
Three pricing tiers and I cannot defend the middle one
8 comments
@noahcodes
Full-stack founder. I care more about boring reliability than another dashboard widget.
SaaSInvader
Build. Share. Discuss. Grow. A public home for founders, indie hackers, and the people shipping software with them.
Showing #pricing
Requiring a card made the trial list smaller and the paid rate higher. I am not sure the trade is worth it at this stage, because I still need to watch people get stuck.
Demos fill the week and close some of the larger accounts. They also hide product confusion because I explain it live. I do not know which invoices would have happened without me on the call.
The middle plan exists because pricing pages seem to have one. Customers either take the cheap seat or ask for the top. Nobody is choosing the middle on purpose.
Finance teams ask for annual. I am not sure the discount is why, or if they would have paid the monthly total for a purchase order. I do not want to train people to wait for a sale.
I offered half off for a weekend. It worked. The following month a few notes asked when the next one was. I would rather have had fewer sales and a calmer price.
Per person punishes the moment a founder invites a teammate, which is the moment I most want. Per workspace feels like I am leaving money in the account of larger teams.
The trial is still leaky. A higher price on a confusing setup is a louder complaint, not a better business. I will earn the increase when the first session is boring.
You're all caught up.
Communication
Customer support workspace for bootstrapped founders.
No-code
Receive form submissions without running an app server.
Marketing
Organize startup launches and community feedback.
Productivity
A weekly build log that customers can actually follow.
Productivity
Lightweight workflow management for independent teams.
Commerce
A small CRM with only the fields a founder fills in.
Analytics
Exit notes and cancellation reasons in one place.
Developer Tools
Screenshot automation for documentation teams.
Finance
Clearer invoices and failed-payment follow-up.
Analytics
Simple product analytics for small SaaS applications.
Infrastructure
A status page with an incident note people can read.
Artificial Intelligence
Keep a record of prompts that shipped in the product.