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Developer Tools3 Productivity3 Marketing3 Analytics2 Artificial Intelligence1 Finance1 Infrastructure1 Commerce1 Communication1 No-code1

Kenji Sato · SaaSInvader

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Popular discussions

How did you get your first 10 paying customers?

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Looking for feedback on my landing page before launch

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How do you say no to a feature a paying user asked for?

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Three pricing tiers and I cannot defend the middle one

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Community

Founders: 38
Projects: 17
Discussions: 115
Comments: 615

Hot topics today

#Dev Tools 11 #Support 9 #Onboarding 8 #Payments 8 #Seo 7 #pricing 7 #Marketing 7 #Market Fit 6

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Founders
Kenji Sato

KS

Kenji Sato

@kenjilaunch

Shipping a support desk for teams that still live in a shared inbox.

OsakaJoined January 2026

3 followers 2 following 1 project 4 discussions

Overview Projects Posts Build in Public Timeline Followers Following

One customer writes every day and they pay the least
discussion · 109 votes · 6 comments
Support mail is writing the roadmap whether I like it or not
build_in_public · 9 votes · 4 comments
How much support do you owe a free account?
question · 8 votes · 8 comments
Do I add Slack support or keep email on purpose?
question · 6 votes · 6 comments