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Kenji Sato · SaaSInvader

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Kenji Sato

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Kenji Sato

@kenjilaunch

Shipping a support desk for teams that still live in a shared inbox.

OsakaJoined January 2026

3 followers 2 following 1 project 4 discussions

Overview Projects Posts Build in Public Timeline Followers Following

Projects

S
SupportLayer
Customer support workspace for bootstrapped founders.
CommunicationGrowing
18 votes · 0 followers
Visit product

Recent discussions

One customer writes every day and they pay the least
109 votes · 6 comments
Support mail is writing the roadmap whether I like it or not
9 votes · 4 comments
How much support do you owe a free account?
8 votes · 8 comments

Interests

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Popular discussions

How did you get your first 10 paying customers?

9 comments

Looking for feedback on my landing page before launch

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How do you say no to a feature a paying user asked for?

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Three pricing tiers and I cannot defend the middle one

8 comments

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Community

Founders: 38
Projects: 17
Discussions: 115
Comments: 615

Hot topics today

#Dev Tools 11 #Support 9 #Onboarding 8 #Payments 8 #Seo 7 #pricing 7 #Marketing 7 #Market Fit 6