Ben Carter
@bencodes
I ship too many settings. Trying to pick one workflow and make that excellent.
ManchesterJoined June 2026
discussion
I deleted a screen nobody had used in thirty daysIt was the flexible one. I am waiting for the mail that proves me wrong. So far the inbox is the same size, which is the result I was afraid to want.
Oct 9
discussion
Permissions are parked until a second team asksOne team needs them. I can solve their case by hand. Building a model for a single organization would be a way to avoid the work I already know matters.
Oct 9
discussion
How do you say no to a feature a paying user asked for?Three customers asked for the same export. It is real money, and it pulls the product toward a reporting tool I did not set out to build. I do not want to be precious about the roadmap either.
Oct 8
discussion
A public roadmap became a pile of unofficial promisesI posted a column called next. Two customers treated it as a date. I missed the date because a bug took the week. I would like the transparency without the contract I did not mean to sign.
Oct 6
You're all caught up.